Information Technology for Humanitarian Operations


Jarrod Goentzel

Moderator: JARROD GOENTZEL, Founder and Director

MIT Humanitarian Response Lab

Jarrod Goentzel is founder and director of the MIT Humanitarian Response Lab in the MIT Center for Transportation & Logistics and is a research lead for the MIT Comprehensive Initiative on Technology Evaluation sponsored by USAID. His research focuses on meeting human needs in resource-constrained settings through better supply chain management, information systems and decision support technology. Dr. Goentzel balances theoretical and applied work through active engagement with the private sector, government agencies, humanitarian, international development, and community organizations on several continents. He has over 20 years of experience designing supply chains and developing information technology solutions.
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Jarrod Goentzel is founder and director of the MIT Humanitarian Response Lab in the MIT Center for Transportation & Logistics and is a research lead for the MIT Comprehensive Initiative on Technology Evaluation sponsored by USAID. His research focuses on meeting human needs in resource-constrained settings through better supply chain management, information systems and decision support technology. Dr. Goentzel balances theoretical and applied work through active engagement with the private sector, government agencies, humanitarian, international development, and community organizations on several continents. He has over 20 years of experience designing supply chains and developing information technology solutions. Dr. Goentzel has created graduate-level courses in humanitarian logistics, international operations and supply chain finance, and has extensive experience using simulation games to build intuition and leadership skills.

Previously, Dr. Goentzel was Executive Director of the MIT Supply Chain Management Program, where he was responsible for design and management of the nine-month professional master’s degree program. He joined MIT in 2003 to establish the MIT-Zaragoza International Logistics Program, which developed novel education, research, and outreach programs with the Zaragoza Logistics Center in Spain.

Dr. Goentzel received a Ph.D. from the School of Industrial and Systems Engineering at the Georgia Institute of Technology, an M.S. in applied mathematics from Colorado State University, and a B.A. in mathematics from Tabor College with studies at the Technical University of Budapest (Hungary).

JonathanJackson

JONATHAN JACKSON, Founder & Chief Executive Officer

Dimagi

Jonathan Jackson is the CEO and cofounder of Dimagi, a socially conscious technology company that develops scalable ICT solutions for low-resource settings in over 40 countries. Jonathan is a social entrepreneur and innovator with extensive mobile technology expertise in both low-income and high-income settings. He has co-founded multiple organizations focused on improved healthcare delivery and poverty alleviation globally. As cofounder and CEO of Dimagi, Jonathan has overseen the growth of the company from the founding team to over 100 world-wide employees that operate programs in over 40 countries.
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Jonathan Jackson is the CEO and cofounder of Dimagi, a socially conscious technology company that develops scalable ICT solutions for low-resource settings in over 40 countries. Jonathan is a social entrepreneur and innovator with extensive mobile technology expertise in both low-income and high-income settings. He has co-founded multiple organizations focused on improved healthcare delivery and poverty alleviation globally. As cofounder and CEO of Dimagi, Jonathan has overseen the growth of the company from the founding team to over 100 world-wide employees that operate programs in over 40 countries. He made an uncompromising commitment to open source software and developed a highly interactive, collaborative culture that fosters partnerships across academics, philanthropists, and implementers. He earned bachelors and masters degrees in Electrical Engineering and Computer Science from MIT.

Martijn Blansjaar

MARTIJN BLANSJAAR, Head of Logistics and Supply, International Division

Oxfam Great Britain

Martijn Blansjaar is Head of Logistics and Supply in OXFAM GB’s International Division. He started in humanitarian assistance with Medecins Sans Frontieres – Holland in 1987. He spent seven years in programs of MSF and other agencies around the world working in logistics, technical and project co-ordination positions and as Head of Mission. In 1994 he joined MSF-Holland HQ Logistics Department for special assignments, a/o on pharmaceutical distributions, became Coordinator Technical Support in 1997 and Director of Logistics from March 2001 until he joined Oxfam in 2006. Outside his regular jobs he has been active since 2003 in various initiatives on the development of Humanitarian Logistics a/o through the creation of dedicated IT solutions and the establishment of a professional certification program.
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Martijn Blansjaar started in humanitarian assistance with Medecins Sans Frontieres – Holland as all-round technician/logistician in their Uganda program in 1987. From there on he spent a good five years in the field, predominantly in East Africa working for MSF-Holland and others in logistics, various technical and project co-ordination positions and as Head of Mission. In 1994 he joined MSF-Holland HQ at Logistics Department for special assignments on pharmaceutical distribution programs, major emergencies and a review of food aid programs, which he combined with a study of integrated logistics management, continued in the late 1990s by undertaking an MBA. In 1997 Martijn became Coordinator for Technical Support and from March 2001 Director of Logistics in MSF-Holland. In November 2006, he joined the International Division of Oxfam GB as Head of Logistics and Supply in their headquarters in Oxford. Outside his regular jobs he has been active since 2003 in various aid-sector initiatives on the promotion and development of Humanitarian Logistics. He is a Board member of the HELIOS Foundation for supply chain, on the Executive Committee of the Humanitarian Logistics Association and sits on the Advisory Committee that works with Fritz Institute and the Chartered Institute of Logistics & Transport to develop and maintain a professional Certification for Humanitarian Logistics. Martijn has collaborated in research, curriculum development and as guest lecturer with various Universities including MIT (Zaragoza), Cranfield, USI Lugano, INSEAD and Hanken.
Keith Chibafa

KEITH CHIBAFA, Service Delivery Manager

World Vision International

Keith Chibafa brings over 15 years of international management experience combined with an IT and business background in both the private and humanitarian sectors. Keith is responsible for overseeing World Vision International’s (WVI) efforts to collaborate with key local and international external entities interested in the implementation and execution of WVI’s Last Mile Mobile Solutions (LMMS) technology. As the Business Development lead for LMMS, Keith has overseen the deployment footprint of LMMS grow to over 25 countries and has seen LMMS adoption by at least 10 humanitarian agencies which, in addition to World Vision, include Oxfam GB, Medair, UNICEF, International Committee of the Red Cross (ICRC) and the Norwegian Refugee Council. He has a keen interest in electronic payments and has served as an internal advisor to several World Vision country offices on e-payments in Cash programming. Keith has a Masters in Business Leadership as well as a Bachelors in Computer Science.
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Keith Chibafa brings over 15 years of international management experience combined with an IT and business background in both the private and humanitarian sectors. Keith is responsible for overseeing World Vision International’s (WVI) efforts to collaborate with key local and international external entities interested in the implementation and execution of WVI’s Last Mile Mobile Solutions (LMMS) technology. As the Business Development lead for LMMS, Keith has overseen the deployment footprint of LMMS grow to over 25 countries and has seen LMMS adoption by at least 10 humanitarian agencies which, in addition to World Vision, include Oxfam GB, Medair, UNICEF, International Committee of the Red Cross (ICRC) and the Norwegian Refugee Council. He has a keen interest in electronic payments and has served as an internal advisor to several World Vision country offices on e-payments in Cash programming. Keith has a Masters in Business Leadership as well as a Bachelors in Computer Science.